Privacy Policy

Who are we

Ymalko Group (“Ymalko”, “us”) operates in Kosovo, North Macedonia, and Albania in the field of construction materials.

Email (general contact): [email protected]
Email (sales/orders): [email protected]

What data do we collect

• Contact details Name, email, phone, company, message.
• Usage data IP, device, browser, pages visited, referrer, duration.
• Cookies functional, analytical, and marketing.
• B2B NIPT/UID, billing/shipping address, contact persons.
• Recruitment CV, cover letter, portfolio, interview notes.

3) Objectives and Legal Basis

• Provision of services and response to requests (basis: contract/pre-contract).
• Website performance and security improvement (basis: legitimate interest).
• Market to your liking (you can withdraw at any time).
• Fulfillment of legal and accounting obligations (basis: legal obligation).

4) Cookies

We use necessary cookies for functionality, as well as analytical/marketing cookies with your consent. You can manage them in the cookie banner or in your browser.

5) Analytics and marketing

We can use Google Analytics (with anonymized IP) and Meta Pixel for campaign measurement. They are only loaded after you accept the relevant cookies.

6) Data partitioning

• IT hosting and maintenance.
• Third parties for analytics/marketing (with consent only).
• Legal/accounting/logistics advisors when necessary.
• Authority required by law.

We are not selling your personal data.

7) International transfers

When using providers outside the EU/EEA, safeguards apply such as Standard Contractual Clauses (SCCs) equivalent mechanisms.

8) Retention periods

• Contact forms: up to 24 months after case closure.
• Commercial/financial data: in accordance with local legal deadlines.
• Job applications: up to 12 months after recruitment is completed.
• Cookies: for the specified duration or until you delete them.

9) Your rights

You have the right to access, correct, delete, restrict/object to processing, data portability, and withdraw consent. Requests are sent to [email protected]. You have the right to lodge a complaint with the supervisory authority in your country.

Security

We use technical and organizational measures such as SSL encryption, access controls, and backups.

11) Minors

Our services are not intended for persons under 16 years of age, and we do not knowingly collect data from them.

12) Photographs and trademarks

Original photos of Ymalko on ymalko.com are the property of Ymalko. Logos and photos of partner products/brands (e.g., Ytong, BMI, Kronmat/Fakro, James Hardie, etc.) are the property of their respective companies and are used by Ymalko under commercial representation authorization. Any reuse without prior written permission from Ymalko or the trademark holder is prohibited.

13) Changes in policy

This policy may be updated periodically. The latest version is posted here with the update date.

Contact

Email: [email protected]  Sales/Orders: [email protected]